{"id":2849,"date":"2021-02-08T11:13:04","date_gmt":"2021-02-08T11:13:04","guid":{"rendered":"https:\/\/transaher.avalonprplus.com\/?p=2849"},"modified":"2021-02-08T11:13:37","modified_gmt":"2021-02-08T11:13:37","slug":"logistica-inversa-para-tu-ecommerce","status":"publish","type":"post","link":"https:\/\/transaher.es\/en\/logistica-inversa-para-tu-ecommerce\/","title":{"rendered":"La relevancia de la log\u00edstica inversa para tu ecommerce"},"content":{"rendered":"<p>Si tienes un ecommerce, tienes que saber que un factor fundamental que tienes que cuidar es la compa\u00f1\u00eda de <a href=\"https:\/\/transaher.es\/servicios\/transporte\/\">transporte<\/a> y <a href=\"\/?page_id=2248\">log\u00edstica<\/a> contratada para tu tienda on-line. La <strong>log\u00edstica inversa del ecommerce<\/strong>, o bien para m\u00e1s claridad, las devoluciones, son indispensables para prosperar la imagen de marca frente a los usuarios.<\/p>\n<p>Debes contar con que una adquiere no satisfaga a tu usuario y este pida la devoluci\u00f3n. Para esto, es precisa una compa\u00f1\u00eda capaz de cumplir de manera eficaz con las esperanzas que se aguardan de ti, cambiando el producto por otro, devolvi\u00e9ndolo al fabricante y ofertando soluciones.<\/p>\n<h2>\u00bfPor qu\u00e9 es importante para tu ecommerce la log\u00edstica inversa?<\/h2>\n<p>Tienes que saber que los clientes del servicio de tu ecommerce valoran de forma positiva la velocidad del servicio, las devoluciones amistosas o bien tener diferentes opciones de pago. En general, los inconvenientes con las compras online son eminentemente por retrasos, ausencias o bien defectos en los env\u00edos. Al paso que para las marcas, lo m\u00e1s valorado al escoger su distribuidor es el tiempo de entrega y el coste.<\/p>\n<p>Son muchos los motivos por los cuales te pueden devolver un producto, desde defectos, un env\u00edo caducado o bien duplicado, reparaciones o bien aun que la persona no lo haya pedido, y para darles contestaci\u00f3n existen 2 t\u00e9cnicas de <strong>log\u00edstica inversa<\/strong>:<\/p>\n<h3>Devolver el dinero<\/h3>\n<p>La idea es que procures que el usuario se quede en la tienda, atra\u00eddo por promociones o bien ofreci\u00e9ndole otros productos, para no perderlo. Si al final le devuelves el dinero y no efect\u00faa otra compra, debes saber que no es <strong>log\u00edstica inversa<\/strong>.<\/p>\n<h3>Cambio por otro producto<\/h3>\n<p>Si el producto cumple con los requisitos de calidad, pero no es del agrado de un cliente del servicio por talla, color o bien modelo, vas a deber cambi\u00e1rselo por otro que le resulte m\u00e1s deseable y en un breve periodo de tiempo.<\/p>\n<p>Si tu cliente del servicio recibe un producto da\u00f1ado, lo id\u00f3neo es que sea devuelto de manera inmediata mientras que le ofreces una soluci\u00f3n. El producto da\u00f1ado, tras arreglarlo, vas a poder ponerlo de nuevo en circulaci\u00f3n, siempre y cuando se pueda claro\u2026<\/p>\n<p>La <strong>log\u00edstica inversa<\/strong> no es una prestaci\u00f3n m\u00e1s, recuerda que tu trato al usuario ante cualquier devoluci\u00f3n va a ser clave para fallar o bien triunfar en tu negocio. Si est\u00e1s buscando una <strong>empresa de log\u00edstica y transporte<\/strong> de confianza, no dudes en <a href=\"https:\/\/transaher.es\/contacto\/\">contactar<\/a> con nosotros. \u00a1Te informaremos sobre nuestros servicios!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfConoces la importancia que tiene la  log\u00edstica inversa para tu ecommerce? \u00a1No te pierdas este art\u00edculo!<\/p>\n","protected":false},"author":1,"featured_media":2853,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-2849","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cat-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Log\u00edstica inversa para tu ecommerce: relevancia | 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